Terms Of Service

LAST UPDATED: 1 June 2026

PREAMBLE.  

These Terms of Use ("Terms") constitute a legally binding agreement between Kora Consulting (Pty) Ltd (Registration No. K2025980746) ("Kora Consulting", "the Company", "we", "us", or "our") and any person ("you", "your", or "the User") who accesses, browses, uses, or otherwise interacts with the Company's website at www.koraconsulting.co.za, including all subdomains and associated pages, and any other digital or communications channel operated by or on behalf of the Company (collectively, "the Platform").

These Terms are published in compliance with, and give effect to, the provisions of the Electronic Communications and Transactions Act 25 of 2002 ("ECTA"), the Consumer Protection Act 68 of 2008 ("CPA"), the Copyright Act 98 of 1978, the Trade Marks Act 194 of 1993, and all other applicable South African legislation.

These Terms must be read together with the Company's Privacy Policy, Cookie Policy, and PAIA Manual, all of which are published separately on the Website. The Privacy Policy governs the processing of personal information. The Cookie Policy governs the use of cookies and tracking technologies. The PAIA Manual governs requests for access to records held by the Company. These Terms do not duplicate those instruments but incorporate them by reference.

BY ACCESSING OR USING THE PLATFORM IN ANY MANNER WHATSOEVER, YOU UNCONDITIONALLY ACCEPT AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT ACCEPT THESE TERMS IN THEIR ENTIRETY, YOU MUST IMMEDIATELY CEASE ALL USE OF THE PLATFORM. YOUR CONTINUED USE FOLLOWING THE PUBLICATION OF AMENDED TERMS CONSTITUTES ACCEPTANCE OF THOSE AMENDMENTS.

1.   DEFINITIONS AND INTERPRETATION

1.1   In these Terms, unless the context otherwise requires:

• "Company"  means Kora Consulting (Pty) Ltd (Registration No. K2025980746)
• "Confidential Information"  means any non-public information disclosed by the Company including proposals, fee schedules, methodologies, research outputs, client lists, financial projections, and engagement briefs, regardless of whether designated as confidential at the time of disclosure
• "Content"  means all text, graphics, images, data, software, audio, video, and other materials available on or through the Platform
• "ECTA"  means the Electronic Communications and Transactions Act 25 of 2002, as amended
• "Engagement Agreement"  means a written agreement concluded between the Company and a client for the provision of professional consulting services
• "Intellectual Property"  means all patents, trade marks, copyright, design rights, database rights, know-how, trade secrets, and all other intellectual property rights, whether registered or unregistered, subsisting anywhere in the world
• "Platform"  means the Company's website at www.koraconsulting.co.za, all subdomains, associated digital platforms, email communications, and social media channels operated by or on behalf of the Company
• "User"  means any natural or juristic person who accesses or uses the Platform

1.2   Interpretation rules: the singular includes the plural and vice versa; a reference to gender includes all genders; headings are for convenience only; a reference to legislation includes any amendment thereto.

2.   COMPANY INFORMATION — SECTION 43 ECTA DISCLOSURE

2.1   In terms of section 43 of ECTA, the following information is disclosed:

3.   ACCESS TO AND PERMITTED USE OF THE PLATFORM

3.1   Subject to these Terms, the Company grants you a limited, non-exclusive, non-transferable, and revocable licence to access and use the Platform for lawful purposes only and in strict accordance with these Terms.

3.2   You represent and warrant that:

• You have the full legal capacity to accept these Terms and, where applicable, the authority to bind any juristic person on whose behalf you act;
• Your use of the Platform complies with all applicable laws and regulations of the Republic of South Africa;
• You will not use the Platform in any manner that infringes the rights of any third party or that could damage, disable, overburden, or impair the Platform.

3.3   Permitted uses of the Platform include: browsing information about the Company's services; submitting enquiries through available contact channels; accessing publicly available documents; and applying for positions or board roles advertised by the Company.

4.   PROHIBITED CONDUCT

4.1   You are expressly and absolutely prohibited from using the Platform to:

• Engage in any activity that is unlawful, fraudulent, harmful, or in contravention of any applicable law;
• Transmit unsolicited commercial communications, spam, phishing messages, or any deceptive or harmful content;
• Attempt to gain unauthorised access to any portion of the Platform, the Company's systems, networks, or databases;
• Harvest, scrape, extract, copy, republish, or systematically collect any Content without the prior written consent of the Company;
• Introduce malware, viruses, ransomware, Trojan horses, worms, spyware, or any other malicious or harmful code;
• Impersonate the Company, its directors, team members, representatives, or any other person or entity;
• Use the Company's name, logo, trade marks, or branding in any manner not expressly authorised in writing by the Company;
• Engage in any conduct constituting harassment, defamation, or invasion of privacy of any person;
• Circumvent, disable, or interfere with any security feature of the Platform;
• Use automated means, including robots, spiders, or scrapers, to access, monitor, or copy Content;
• Frame or mirror any portion of the Platform without the Company's prior written consent;
• Violate any applicable intellectual property, privacy, data protection, or other law.

4.2   The Company reserves the right to restrict, suspend, or terminate your access to the Platform at any time and without notice where it has reason to believe that you have breached any provision of these Terms.

5.   INTELLECTUAL PROPERTY

5.1   All Content on or accessible through the Platform, including text, graphics, logos, images, capability statements, proposal templates, research methodologies, strategic frameworks, and all other materials, constitutes the exclusive Intellectual Property of Kora Consulting (Pty) Ltd or is licensed to the Company, and is protected by the Copyright Act 98 of 1978, the Trade Marks Act 194 of 1993, and all applicable intellectual property legislation.

5.2   The Company's trade mark, name, and logo ("KORA CONSULTING" and associated branding) are the exclusive property of the Company and may not be used without prior written consent. Nothing in these Terms grants any licence or right to use any trade mark of the Company.

5.3   You are expressly prohibited from reproducing, copying, distributing, downloading, displaying, posting, transmitting, modifying, adapting, translating, reverse-engineering, or creating derivative works from any Content, for any purpose, without the prior written consent of the Company.

5.4   Any authorised reproduction must include the following attribution: © 2026 Kora Consulting (Pty) Ltd. All rights reserved.

5.5   Client Deliverables. The ownership of Intellectual Property in deliverables produced pursuant to a concluded Engagement Agreement is governed exclusively by that agreement. In the absence of a specific provision, all Intellectual Property in deliverables vests in and remains the property of the Company, and the client is granted a non-exclusive, non-transferable licence to use such deliverables solely for the commissioned purpose.

5.6   Any infringement of the Company's Intellectual Property rights entitles the Company to seek all available remedies, including urgent interdictory relief, damages, and an account of profits.

6.   CONFIDENTIALITY OF ENGAGEMENT MATERIALS

6.1   All Confidential Information shared by the Company with you in the course of a prospective, active, or concluded engagement is disclosed on a strictly confidential basis.

6.2   By receiving Confidential Information, you irrevocably undertake:

• To hold all Confidential Information in strict confidence and not to disclose it to any third party without the Company's prior written consent;
• To use Confidential Information solely for the purpose for which it was disclosed;
• To take all reasonably practicable steps to protect Confidential Information from unauthorised access or disclosure;
• To promptly notify the Company upon becoming aware of any unauthorised access to or disclosure of Confidential Information;
• To return or securely destroy all materials containing Confidential Information upon the Company's request.

6.3   These confidentiality obligations apply regardless of whether a formal non-disclosure agreement has been concluded, survive the termination of any engagement or contractual relationship, and do not apply to information that becomes publicly available through no act or omission of the receiving party.

7.   DISCLAIMER: NO PROFESSIONAL ADVICE

7.1   All Content on the Platform, including articles, case studies, commentary, and general service information, is provided for general informational and marketing purposes only. It does not constitute, and shall not be construed as, professional consulting, legal, financial, tax, investment, or other regulated advice.

7.2   No reliance should be placed on any Content as a substitute for professional advice tailored to your specific circumstances. The Company strongly recommends that you seek independent professional advice before making any decision based on Content on the Platform.

7.3   No professional or client relationship between the Company and any User is created by access to or use of the Platform. A professional relationship is established only upon the execution of a signed Engagement Agreement.

7.4   References to third-party sources on the Platform are for contextual purposes only. The Company does not endorse, verify, or accept responsibility for third-party information.

8.   LIMITATION OF LIABILITY AND INDEMNIFICATION

8.1   To the maximum extent permitted by applicable law, including sections 43(5) and 43(6) of ECTA, the Company, its directors, shareholders, team members, associate consultants, and agents ("the Company Parties") shall not be liable, whether in contract, delict, statute, or otherwise, for:

Any direct, indirect, special, incidental, consequential, or punitive loss or damage arising from or in connection with your use of or inability to use the Platform or any Content;

• Any loss of data, revenue, profits, goodwill, or business opportunity;
• Any inaccuracy, error, omission, or incompleteness in any Content on the Platform;
• Any interruption, suspension, or termination of access to the Platform;
• Any damage to your system, device, or data resulting from your access to or use of the Platform, including damage caused by any virus or malicious code;
• Any reliance placed on Content published on the Platform.

8.2   The Company does not warrant that the Platform will be uninterrupted, error-free, or free from viruses; that any defects will be corrected; or that the Platform or its Content is accurate, complete, or reliable.

8.3   Nothing in these Terms excludes or limits the Company's liability for fraud, fraudulent misrepresentation, gross negligence resulting in death or personal injury, or any liability that cannot be excluded by applicable South African law, including rights available under the Consumer Protection Act 68 of 2008.

8.4   Indemnification. To the maximum extent permitted by law, you agree to indemnify and hold harmless the Company Parties from and against any claims, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from your use of the Platform, breach of these Terms, or infringement of any third-party right.

9.   THIRD-PARTY LINKS

9.1   The Platform may contain hyperlinks to third-party websites provided for convenience and reference only. The Company does not control, monitor, endorse, or accept responsibility for the content, privacy practices, or reliability of any third-party site.

9.2   Your access to any third-party site is at your own risk and is governed by that site's terms and conditions. The Company is not liable for any loss or damage arising from your use of any third-party site.

10.   ELECTRONIC TRANSACTIONS — ECTA COMPLIANCE

10.1   In accordance with section 43 of ECTA, the Company confirms that:

• It does not send unsolicited commercial electronic communications. All commercial electronic communications comply with section 45 of ECTA, and recipients may opt out at any time;
• Where electronic contracts are concluded through the Platform, the Company will acknowledge receipt of your acceptance in accordance with section 23 of ECTA;
• Records of electronic transactions are maintained as required by section 16 of ECTA;
• Any contract concluded electronically is deemed concluded at the time the Company's system receives the acceptance, in accordance with section 22(2) of ECTA.

11.   GOVERNING LAW AND DISPUTE RESOLUTION

11.1   These Terms are governed by and construed in accordance with the laws of the Republic of South Africa, without regard to conflict of laws principles.

11.2   Any dispute arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the High Court of South Africa, Gauteng Division, Johannesburg.

11.3   Prior to initiating formal legal proceedings, the parties shall attempt to resolve any dispute through good-faith negotiation for not less than 30 (thirty) calendar days from the date of written notice of the dispute.

11.4   Nothing in this section prevents either party from seeking urgent or interim relief from a court of competent jurisdiction.

12.   GENERAL PROVISIONS

12.1   Severability. If any provision of these Terms is found to be invalid or unenforceable, it shall be severed from the Terms, which shall continue in full force.

12.2   Entire Agreement. These Terms, together with the Privacy Policy, Cookie Policy, PAIA Manual, and any applicable Engagement Agreement, constitute the entire agreement between the Company and the User in respect of use of the Platform.

12.3   No Waiver. No failure by the Company to exercise any right under these Terms constitutes a waiver of that right.

12.4   Amendments. The Company may amend these Terms at any time by publishing updated Terms on the Platform. Continued use constitutes acceptance. Users are encouraged to review these Terms periodically.

12.5   Assignment. The Company may assign its rights and obligations without your consent. You may not assign your rights without the Company's prior written consent.

12.6   Language. These Terms are in the English language. In the event of any inconsistency with a translated version, the English version prevails.